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You need to send documents from individual applications by fax?
Use ActFax to send faxes from any Windows application. It's as easy as printing.
You want a faxing solution that is easy to install and maintain?
ActFax is installed and configured in just a few minutes. Also if you are no IT expert.
Faxes should be automatically sent directly from your applications?
ActFax seamlessly integrates into all your applications. Quick and straightforward.
Received faxes should be automatically delivered to your users?
ActFax routes incoming faxes directly to your users. Fully automatically.
Always keeping track of the status of your fax messages is important for you?
ActFax notifies you by email or through the client software. In a matter of seconds.
The transmission of fax messages should be done through Voice over IP?
Use ActFax in combination with XCAPI. That's the future of faxing.
The reliability of your faxing solution is important for you?
More than 250,000 users worldwide trust in ActFax. Day by day.
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VoIP/FoIP
Voice over IP

ActFax and VoIP (Voice over IP)

ActFax can not only be used with traditional analog and ISDN (T1/E1) phone lines, it is also possible to run ActFax directly through VoIP (Voice over IP) and FoIP (Fax over IP).
When using ActFax with VoIP, no additional hardware (modem, ISDN board, fax board) is required, because the VoIP implementation is a pure software solution that communicates directly through the network interface of the fax server computer. An advantage of the missing modem hardware is, that you have no limitations when installing the fax server on virtual machines.

VoIP Interface Software

To run ActFax with VoIP connections, we recommend using the interface software XCAPI from TE-Systems. XCAPI acts as an interface between the fax server and the VoIP gateway that covers all operations normally done by the modem, ISDN board or fax board on an installation with traditional phone lines. XCAPI supports all important industry standards (SIP, H.323) and fax protocols (Softfax/G.711, T.38). The configuration of XCAPI on the fax server is identical with the configuration of a normal ISDN board, since ISDN boards and XCAPI are both based on the CAPI standard.
When sending fax documents through VoIP, the quality of the VoIP connection has great unfluence on the success rate of fax transmissions. It is recommended to use VoIP gateways supporting the T.38 protocol (Fax over IP), to guarantee failure-free data exchange between the fax server and the IP gateway. If the T.38 protocol is not supported by the VoIP gateway, a speech channel (G.711 protocol) is used for fax transmissions. In such a case, the success rate of the fax transmissions mainly depends on the quality of the VoIP connection; this is because run-time of data packets submitted in IP networks is variable. We recommend to contact your provider to make sure your VoIP connection is compatible with fax transmissions in that case.

Installation on Virtual Machines

Because XCAPI is a pure software solution, there are no restrictions for the installation of the fax server on virtual machines (i.e. VMware ESX, Citrix XenServer, Hyper-V). The installation is completely hardware independent that way. The communication with the outside world and the IP gateway is done directly through the network interface of the fax server PC.

XCAPI Licensing

To run ActFax with VoIP, you also need a license for the XCAPI software. This license can be purchased directly from TE-Systems. Because no additional modem hardware is required when using the XCAPI, the acquisition of the XCAPI license actually has no impact on overall costs. More information about system requirements, compatibility and licensing of XCAPI can be found on the XCAPI website.