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You need to send documents from individual applications by fax?
Use ActFax to send faxes from any Windows application. It's as easy as printing.
You want a faxing solution that is easy to install and maintain?
ActFax is installed and configured in just a few minutes. Also if you are no IT expert.
Faxes should be automatically sent directly from your applications?
ActFax seamlessly integrates into all your applications. Quick and straightforward.
Received faxes should be automatically delivered to your users?
ActFax routes incoming faxes directly to your users. Fully automatically.
Always keeping track of the status of your fax messages is important for you?
ActFax notifies you by email or through the client software. In a matter of seconds.
The transmission of fax messages should be done through Voice over IP?
Use ActFax in combination with XCAPI. That's the future of faxing.
The reliability of your faxing solution is important for you?
More than 250,000 users worldwide trust in ActFax. Day by day.
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the professional faxing solution
trusted by more than 250,000 users worldwide
easy to install and maintain
fast. reliable. scaleable.
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Technical Support

ActFax Support Request

If you have questions about ActFax or need technical assistance, our support team is here to help. All of our support engineers have many years of experience with ActFax and find a solution for every problem.
Please read the chapter FAQs - Frequently Asked Questions first and search the Knowledge Base before sending us a support request. Many questions and problems can already be answered or solved that way. You should also check if the latest ActFax version 7.60 is installed on your system, because many technical problems can be solved with an update to the latest software release.
If you were not able to find a matching article for your problem in the Knowledge Base, please completely fill out the following support request form. A support engineer will immediately process your request and you usually get feedback from us within a few hours.
ATTENTION: Serious bug in March 2021 Windows Update
The Windows Update for March 2021 (release date 2021-03-09 and 2021-03-15) includes a serious bug that affects graphics processing for print jobs. This bug results in faulty or incomplete display of images or empty pages. ActFax is also affected by this bug. If you have problems with the appearance of fax messages or when you have general problems with data displayed by ActFax, this is most likely be caused by this Windows update. Microsoft already offers a hotfix for most Windows versions to solve this problem. More information and a solution about that bug can be found in the Knowledge Base Article 9921.
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