KB #9255 - Access to the fax server through a terminal server session is not possible
Connecting to the fax server through a terminal server session is not possible.
When ActFax is running as a Windows service, access to the fax server window through a terminal server session
is not possible. The reason for that conflict is, because the ActFax service always has to be running on the desktop of the
console session. When connecting through terminal services, Windows creates a new self-contained desktop for the terminal
server session, so the fax server window cannot be accessed from that desktop.
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